VICTORIAN BUSHFIRE APPEAL

In light of the devastating bushfires spreading across Victoria, Medtech has made a cash donation to the Country Fire Authority (CFA) and the Australian Red Cross in order to assist the affected communities and individuals who have lost their homes and loved ones in this tragedy. If you wish to make a donation, please visit the following web links:
Australian Red Cross: https://www.redcross.org.au/Donations/onlineDonations.asp
CFA: http://www.cfa.vic.gov.au/about/supportingcfa.htm

MICROSOFT GOLD CERTIFIED PARTNER

We are pleased to announce that Medtech has attained Gold Certified Partner status in the Microsoft Partner Program which recognizes our expertise and impact in the technology marketplace. The benefits provided through our Gold Certified Partner status will allow us to continue to enhance the offerings that we provide for customers… to read the full press release, please click here.

MEDTECH32 VERSION 7

We would like to encourage all of our customers to upgrade to Medtech32 Version 7 which is due to be released on February 20th, 2009. This software upgrade includes many new and improved features that have been requested by our users. Here are just some of the software changes that you'll experience in our latest release:

• Enhancements to speed, flexibility and performance of many Modules;
• Management of Patient Requests for Radiology/Pathology Claiming;
• Enhancements to the Medicare Transmission Screens that will give real time feed back to the user;
• InTouch SMS for appointment reminders;
• Ability to Modify Transactions after Banking Close-Off;
• Ability to delete un-invoiced Quick Bills and Quick Bill Reporting;
• Attachments Manager for linking files such as digital photos directly to an individual patient record;
• The elimination of Access Violation and Out of Memory errors.

For further information on all of the new and improved features, please click here.

FREE TRAINING WORKSHOP

On Friday the 27th of March we will be hosting a free online Training Workshop that concentrates on all aspects of Medtech32 Version 7. The Training Workshop will be broken down into four main sessions: Front Desk, Setup, Administration and Clinical. The training will run throughout the day for approximately one hour per session.

This training is an ideal opportunity for all users (including receptionists, practice managers and doctors) to refresh their knowledge and to measure where in the software they might need to improve their skills. The Training Workshop would also be beneficial for staff members who are new to Medtech32. 

The Training Workshop is flexible because you decide which sessions you want to participate in. As the training is conducted online using your computer, as many staff that can view the screen can attend. The intended sessions are as follows:

Front Desk: 10:30am - 11:30am

Administration: 12:00pm - 1:00pm

Setup: 2:00pm - 3:00pm

Clinical: 3:30pm - 4:30pm

In order to participate, practices require a broadband connection and an available phone line. To make a booking or to find out more information please call us on 03 9690 8666.

Do not miss out on this fantastic opportunity as places are limited!

CUSTOMER SERVICE ANNOUNCEMENTS

Interbase 7.5 - CodeGear ceased supporting Interbase 6.0 in March 2005. Although Medtech has continued to support Interbase 6.0 to-date, it is finally time to wind down Interbase 6.0 support. It is advised that practices who are still using Interbase 6.0 to upgrade to Interbase 7.5 as soon as possible. Each of the Interbase 7.5 Single-Core CPU Server and Workstation Licenses cost $285 (plus GST) and $205 (plus GST), respectively. Please contact the Help Desk if you wish to upgrade to Interbase 7.5.

Medtech32 System Requirements: If your practice is also considering upgrading its computer operating system or applications, please have your I.T. technician understand the hardware and software specifications that are supported by Medtech. Please click here to view the system requirements for Medtech32.

Medicare Benefit Schedule (MBS) Fee Updates - Medicare Australia will now be issuing Item Fee Updates every month instead of once or twice a year as in previous years. Hence customers should expect regular communication from us regarding the MBS Fee Updates. In case you haven't been receiving our 'MBS Update Release Notes' faxes or have been receiving update information for the incorrect software version, please notify the Help Desk.

Help Desk

Operating Hours: 8:30am – 5:00pm local time, Monday to Friday
Phone: 1800 148 165

EVENTS

HIMSS AsiaPac09

Between the 24th and 27th of February 2009 at the Kuala Lumpur Convention Centre, Medtech will be at the HIMSS AsiaPac09 which is organised by the Healthcare Information and Management Systems Society (HIMSS), a not-for-profit and non-governmental, international healthcare membership organisation. We've reserved stand space no. 808 so please visit us if you are attending the event. Click here to find out more about HIMSS AsiaPac09.

Rural Health West Annual Conference and Trade Exhibition

Medtech is also scheduled to be at the Rural Health West Annual Conference and Trade Exhibition which will be held at the InterContinental Burswood, Perth, on the 4th and 5th of April. If you are registered to attend, we warmly invite you to visit our stand (no. 10) if you want to find out more about Medtech32 Version 7 or to simply discuss any software issues that you are currently experiencing. We look forward to seeing you there! For more information about the Conference and Trade Exhibition, please click here.